Medication errors happen.
We can help you, and you can help your fellow Canadians by submitting a medication error report.
I think there has been a medication error
I think there has been a reaction to a medication
What's the difference?
A medication error can be described as a mistake that happens with a medication. Examples include wrong dose, wrong person, or missing a known allergy to the medication.
A reaction is an unwanted effect that happens when the medication is used as directed. Reactions are sometimes called side effects. Unlike a medication error, a reaction generally doesn’t involve a mistake and typically can’t be prevented. Examples include nausea, rash, sleepiness, cough, and can also be more serious like liver damage.
What if I still don’t know which report to complete?
That’s OK if you don’t know. Send in a medication error report and we’ll make sure it goes to the right place.
What happens after I report?
ISMP Canada will:
- confidentially analyze your report
- reply to you if you provided your contact information
- develop recommendations that are designed to prevent mistakes with medications
- provide information and tips about medication safety
ISMP Canada will not:
- investigate a complaint on your behalf regarding an organization or health provider that may be responsible for an error